How can we help?

Answers to common questions about the My Contortion Space app, from planning your first week to looking after your data. Can't find what you need? Send us a message through our support form and a real person will reply.

Contact us

Fill in our support form and we'll get back to you within 2 working days. It helps if you tell us:

Your sign-in email

The email address you use to sign in to the app, so we can find your account.

Your device

Your phone or tablet model and its iOS or Android version, or the browser if you use the web app.

What happened

What you were doing when it went wrong, and a screenshot if you can.

Frequently asked questions

Getting started

What is My Contortion Space?

A training app for contortionists, flexibility athletes and their coaches. You plan your week, train with a timer and camera, log how each session felt, and watch your goals move over time.

Where can I use it?

On iPhone, iPad and Android, and in a web browser at beta.contortion.space. Your account and training are the same everywhere you sign in.

How do I join?

The app is invite-only while we're in beta. Sign up with your email address and the invite code you were sent. If you don't have a code, ask for one through our support form and we'll add you to the list for the next group of testers.

Can I sign in with Google?

Yes, once your account exists. New accounts need to be created with your email and invite code first. After that you can use Google to sign in.

Can I use the app in another language?

The app is available in English, Spanish and French. Change it in Settings > Language. Anything you write yourself stays as you wrote it.

Planning and training

How do I plan my week?

Add sessions to the morning, afternoon or evening of any day on your weekly schedule. You can also describe the week you want in your own words and the AI planner suggests sessions linked to your goals. Nothing is added until you confirm it, and the planner never changes sessions you've already planned.

Can I add my sessions to my phone's calendar?

Yes. When you turn it on, the app adds your upcoming sessions to a calendar you choose and keeps them up to date when you move or delete a session. To plan around your other commitments, the app can also check when you're busy. It only ever reads busy times, never the names or details of your events. This is set separately on each device, and you can turn it off at any time.

What is training mode?

It keeps a timer, your session plan and your notes on one screen while you train. You can record clips as you go to check your lines afterwards.

How do session notes work?

When you finish a session, the app asks a few quick tap-to-answer questions written for that session, and turns your answers into a note. You can skip any question or write your own note instead. It works offline too, using a standard set of questions.

What kinds of goals can I set?

Progressive goals for range and holds (like a split or a backbend measurement), habit goals for consistency, and trick goals with photo milestones. Mark your most important goals as focus goals to keep them on your home screen.

Does the app work offline?

The main screens open with your most recent data when you're offline, and session notes can be written without a connection. Planning with AI and syncing new changes need a connection.

Partners and coaches

Who can see my journal?

Only you, unless you choose to share it with a training partner. You can stop sharing at any time.

Can a partner screenshot my shared journal?

On Android, screenshots and screen recordings of a partner's journal are blocked. On iPhone and iPad they can't be blocked, so the app covers your photos and videos while the screen is being recorded and lets you know if a partner takes a screenshot.

How do I work with my coach in the app?

Your coach can set programmes and exercises that appear in your schedule. Coaches only see your exercise media while they are your active coach.

Notifications and account

How do I change reminders and notifications?

Go to Settings > Preferences. You can also turn notifications off for the app entirely in your phone's settings.

How do I change my email address or password?

Go to Settings > Security.

I'm signed out and can't get back in.

Check you're using the same email address you signed up with. If a sign-in email doesn't arrive, look in your spam folder, then contact us through the support form and we'll help you get back in.

Quick fixes

Most problems clear up with one of these, in this order.

1. Update the app

Get the latest version from the App Store or Google Play.

2. Check your connection

Without one, you'll see your last saved data, and new changes sync once you're back online.

3. Close and reopen the app

This refreshes your sessions, goals and calendar events.

Not getting reminders?

Check notifications are allowed for My Contortion Space in your phone's settings, then check Settings > Preferences in the app.

Calendar events missing or doubled?

Make sure calendar access is still allowed in your phone's settings, then reopen the app so it can re-sync.

Still stuck?

Fill in our support form with your device, app version and a screenshot.

Your data and privacy

Is my data private?

Your training, notes, photos and videos are stored privately and can only be opened by you, plus anyone you choose to share with (a training partner or your coach). Photos and videos are never shared by public link.

Can I download my data?

Yes. Go to Settings > Security > Export your data and tap Generate new export. You'll get a ZIP file, with your photos and videos included if you tick that option. Each export can be downloaded for 7 days.

How do I delete my account?

Ask us through our support form, giving the email address you sign in with. We'll confirm by email once your account is deleted. You can also read our Delete your data page.

Privacy policy

Read our full privacy policy for what we collect and why.

Still need help?

Talk to a real person

Send us a message about anything in the app and we'll get back to you.

Contact support
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